A step-by-step SaaS audit process that takes under two hours and consistently finds 20–40% in savings. Includes a free template.
Key takeaways
Every agency that runs a SaaS audit for the first time is surprised by two things: how many subscriptions they find, and how much they are paying for tools nobody uses. The average first audit surfaces 3–5 unused subscriptions and at least two duplicate-category tools. The savings are real — typically 20–40% of the software bill — and they require no capability loss.
This guide walks through the full process. Copy the template at the bottom into a spreadsheet, or use Spendbase to track it ongoing.
This is the most labour-intensive step. You need a complete list — missing even a few tools means missing savings.
Where to look:
For every subscription you find, record:
For every per-seat tool — Figma, Notion, Slack, GitHub, etc. — compare the seats you are paying for against the seats that are currently active. Most agencies have 2–4 ghost seats on at least one tool: people who left, or accounts created for contractors who finished their work.
On Figma, for example, each unused editor seat costs ₹3,750/month. Three ghost seats is ₹11,250/month — over ₹1,35,000 a year for zero value.
Group your list by category. Common duplicate pairs agencies find:
For each pair, identify which one the team actually uses and cancel the other.
For each subscription, assign one of three actions:
Copy this structure into a spreadsheet to run the audit:
| Tool | Category | Cost/mo (₹) | Renewal | Owner | Usage | Action |
|---|---|---|---|---|---|---|
| Figma | Design | 7,500 | Aug 2026 | Design | Active | Keep |
| Jira | PM | 4,200 | Jun 2026 | Dev | Occasionally | Downgrade |
| Adobe Stock | Design | 1,800 | Jul 2026 | Unknown | Unused | Cancel |
Based on agencies that have run this process: the average first audit finds 3–5 subscriptions that can be cancelled immediately, 2–3 tools that can be downgraded, and 1–2 pairs of duplicates to consolidate. Combined savings typically range from ₹15,000 to ₹60,000 per month depending on agency size — without losing any capability that was actively being used.
Once the audit is done, set up an ongoing tracker so the problem does not rebuild. Spendbase is free for up to 10 subscriptions — add renewal alerts so the next review takes 15 minutes instead of three hours.
What is a SaaS audit?
A SaaS audit is a structured review of every software subscription your agency pays for. It answers four questions: What are we paying for? Who actually uses it? Is the plan size right? What can we cancel or consolidate? Most agencies find 20–40% in savings from their first audit.
How long does a SaaS audit take?
A thorough audit for a 10–20 person agency takes 2–3 hours: about an hour to collect all subscriptions from statements and email, an hour to categorise and assess usage, and 30 minutes to make decisions and take action. The first audit takes longest; subsequent quarterly reviews take 20–30 minutes.
How do I find all my agency's SaaS subscriptions?
Pull three months of credit card and bank statements and highlight every recurring charge. Search your email for "receipt", "invoice", "subscription", and "renewal". Ask each team lead to list every tool their team uses. Check your password manager if you use one — it often shows every service you have an account with.
What SaaS tools do agencies most often cancel after an audit?
The most common cancellations are: trial tools that converted to paid subscriptions nobody noticed, project management tools that duplicated another tool, design asset subscriptions with overlapping libraries, and communication or meeting tools where one is used and the other is forgotten.
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